Customers With Disabilities

Retrieve Account Information - Primary Account Owners

In order to get access to the more sensitive details of your account, you need to request a Temporary Identification Code (PIN). (This is a security measure to protect your personal information.)

Don't worry - It's easy and you'll only have to do it once.

Do you have a Verizon Home Telephone Number?

Please enter your Verizon home phone number below.

Additional Information

What is a Temporary Identification  Code?
A Temporary Identification Code is a randomly generated 4-digit number assigned from Verizon for security/identification purposes. The code will give you access to your My Verizon account. Once you've gotten and entered your code, you will always have full access.
Already have a Temporary  Identification Code?
If you've already received a temporary code from Verizon, enter it in the "Enter Temporary Identification Code" field and you'll receive access to your My Verizon account.