Always Prepared
The Verizon Wireless network proves its ability to recover quickly in disaster and crisis situations time after time. Always being prepared is central to our culture and built into everything we do — from network operations to account management to customer service. Our goal is to keep your voice and data communications going so you can stay connected when it matters most.
We prepare year-round so business, government and people like you can rely on our network when the unexpected strikes. When you team with us, here’s what you get: The nation’s largest and most reliable 4G LTE network. Around-the-clock customer support. A team that’s crisis ready, crisis
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Brochure: Verizon Wireless stands behind you with the nation’s most reliable wireless network
How We Prepare
Crisis Management Teams
Our strategically located cross-functional crisis management teams lead our company’s response to disasters. These teams initiate decisive responses, coordinate company resources and work with local authorities when disaster strikes. We also have national and regional command and control centers that enable our operations teams to monitor the situation as well as our own operations to help keep consumers, businesses and government agencies connected and online at work, at home and on the road.
Empowering Consumers
At Verizon Wireless, we’re devoted to being the most reliable network in the nation. We’ve invested billions of dollars over the past decade to increase the coverage area and capacity of our national network and to add crucial new services.
From our quick-response capabilities to geographically diverse network operations centers, from redundant connections to cross-functional crisis-management teams, our resources help keep you connected to those who are important to you, and to vital sources of information during a crisis.
Empowering Business
Stay crisis ready. Use reliable, resilient communications solutions from Verizon Wireless to help maintain operations and business continuity in the face of emergencies.
We’re devoted to keeping our network and yours up and running no matter what happens. Many businesses invest in redundant network and infrastructure to maintain reliable access to essential databases and applications. Many of our wireless solutions keep you prepared for crisis events.
Discover Verizon Wireless’s Small Business Solutions >
Explore Verizon Wireless’s Medium and Enterprise Business Solutions >
Empowering Government and Nonprofit Organizations
When crisis strikes, governments expect to maintain continuity of operations. This is also true for many non-profit organizations. At Verizon Wireless, we provide the devices, applications, services and support that create capabilities that can help connect your department, link your locations and coordinate your functions during times of crisis.
During Superstorm Sandy, the Colorado wildfires, the tornadoes of 2011 and countless other natural and man-made disasters, Verizon Wireless was there. Whether it’s supporting government emergency operation centers, donating emergency cell phones and data devices or assisting impacted communities with phone charging stations, we provide the continuity of operations, support and solutions that government can rely on. During emergencies, government and non-profit organizations can request support from their account manager, or by calling the Verizon Wireless Crisis Response Team (VCRT) hotline 24/7 at: 800-981-9558.
